Reference

Privacy Policy for Your Indonesia Account

Live Roulette, Tree of Fortune, Rocket Crash and QRIS wallet records sit behind one account, so this Privacy Policy explains how we collect, use and protect the data…

DANA data contextOVO receipt checksGoPay wallet matchingQRIS scan records
cair33 Privacy Policy for Your Indonesia Account
CONTACT PATHS

DANA and WhatsApp Privacy Contact Paths

A privacy request should reach the team that can act on your account, not a general inbox that delays the answer.

Lobby chat Use the lobby chat between 09:00 and 23:00 WIB for quick privacy checks, such as changing a mobile number, asking about cookies or confirming why a QRIS receipt is linked to your account.
WhatsApp privacy help Send a short WhatsApp message with your registered mobile number, account name and request type. We may ask for one matching payment reference from DANA, OVO or GoPay before changing account data.
Email request desk For account deletion, data copy or correction requests, email us with the subject Privacy Request. We answer within support hours and may complete identity checks before releasing or removing records.
DATA CARE

Account Data Care Across Devices

Privacy controls work only when the account path is clear. We separate login data, game activity, payment references and support messages so each team sees only what is needed for its task.

Registration details

We collect your mobile number, login name, password signal and basic device data when you create an account. This lets us connect your privacy requests to the correct profile without exposing game or wallet records.

Payment records

DANA, OVO, GoPay and QRIS references are stored as transaction records, not public profile content. We use them to match deposits, check withdrawal requests and answer disputes about a specific wallet movement.

Cookie controls

Cookies keep your session active, remember language choices and flag unusual login patterns. On Android Chrome, check Settings, Site settings and Cookies; on iPhone Safari, check Settings, Safari and privacy controls.

Game activity data

Activity from Live Roulette, Bingo, Fishing God and Volleyball Betting is linked to your account history for settlement, support and dispute checks. We do not publish your activity as a public feed.

Retention periods

We keep records while your account is active and longer when payment, dispute or legal duties require it. When a record is no longer needed, we delete it or reduce it so it no longer identifies you.

Change requests

You can ask us to correct a mobile number, update contact details or remove data that is no longer needed. We verify the request against your account and a recent payment reference before acting.

Privacy Questions Before You Join

Before you open an account, you should know what data we need, why we need it and how to reach us if something changes. These answers focus on the Privacy Policy for your account, payments, cookies and device sessions. Access and eligibility depend on local law and are available only where local law permits, so some account actions may require extra checks.

We collect your registration details, mobile number, login credentials, device signal and basic activity records. We use them to create your account, protect access, process payment records and answer privacy requests tied to your profile.

We keep payment references to match deposits, check withdrawal requests and solve disputes about a wallet movement. The record usually includes the rail used, time, amount, account match and support messages about that transaction.

Yes. Contact us through chat, WhatsApp or email with your registered mobile number and request type. We verify that the account belongs to you before sharing a readable copy of eligible account records.

Send the correction request through a support path during 09:00 to 23:00 WIB. We may ask for a recent DANA, OVO, GoPay or QRIS reference before changing details linked to account access.

Cookies mainly support login sessions, language choices and account protection. You can clear or block them in your browser, but some lobby functions may ask you to log in again after the change.

You can request deletion when you no longer need the account. We remove data that is not required for payment checks, disputes or legal duties, then confirm what was deleted and what must remain.

Use lobby chat for quick checks, WhatsApp for account-linked requests or email for deletion and data copy matters. Include your registered mobile number so we can find the right account record faster.